Frequently asked questions

Do you have any questions in mind regarding our products, shipping, or payment methods? On this page we have compiled answers to all the most frequently asked questions. If you don’t find the information you need on this page, you can contact Snusboss customer service at any time using numerous channels!

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Compared to regular snus, nicotine pouches are a much better option from a health standpoint. Thanks to the lack of tobacco, they contain significantly less hazardous chemicals and do not cause tooth discoloration.

However, it should be noted that nicotine itself can be addictive. Nicotine has been shown to cause an elevated heart rate and to constrict blood vessels. However, actual nicotine poisoning requires substantial amounts of nicotine, and with the usual quantities of Snusboss products, there is no such risk at all.

Nicotine pouches are proven to be a better option than smoking or other tobacco products. Therefore, many of our customers use nicotine pouches as alternative to smoking.

Compared to smoking and regular snus bags, nicotine pouches are very safe to use. Nicotine pouches contain no tobacco at all, which means significantly less toxic substances. All Snusboss product manufacturers are reliable operators, so you can use our products without any worries.

When you order products from the website within the EU, the prices automatically include taxes and other fees. Therefore, you don’t have to worry about extra costs, since the price you see at the checkout of our online store is the final price of the product.

If you order products from outside of the EU, we recommend that you contact your local custom office for more information on any additional costs.

Ordering and using nicotine pouches are easy. Choose suitable products for yourself from Snusboss’ offering of more than 20 brands and add them to your cart. You can order several different products at the same time. When your order is complete, proceed to pay for the products using one of our many payment options.

Upon ordering, we ask you to fill in the billing and delivery address. Once the order is paid, we process it and send the products to the address you provided as soon as possible. Super easy and fun!

Delivery time depends on your delivery address. We use the fastest courier services in the market, so usually the products arrive at you within a few days at most. Once your order has been shipped from our warehouse, you will receive a tracking code from us to track your package.

Snusboss customer service is ready to help you every day of the year! If you did not find an answer to your question on this page and you need more help, you can contact us using the following channels:

By email (private persons):
By email (corporate customers):
Via live chat

The fastest response you will get via live chat, but we also try to respond to your inquiries immediately in other channels.

Nicotine pouches are snus-like nicotine products. Unlike regular snus, nicotine pouches contain no tobacco at all, making them a significantly healthier option. Thanks to their tobacco loss, nicotine pouches don’t cause tooth discoloration or other unpleasant side effects.

There are several different types of nicotine pouches available. Nicotine concentrations and flavours vary from product to product, which ensures you will find the suitable option for yourself in the Snusboss’ offering. enables secure payments using market-leading payment methods. The following options, among others, are available to you:

Visa / Mastercard
Skrill / Neteller
Bank Wire.

When paying by credit/debit card, you should make sure that your bank accepts card payments on foreign websites.